Returns and cancellations

The delivery options for each product are listed on the relevant product pages. Each product is sent to you directly by the small business that created, designed or selected it – our Sellers. They choose their delivery options from the Delivery Guide (below).

 

DELIVERY OPTIONS HOW LONG IT TAKES HOW MUCH IT COSTS
STANDARD DELIVERY
(UK only) Delivery timeframes differ and are stated on the product page and at the checkout. Timeframes are estimated. Up to £3.99 per product, often less. Many are free.*
TRACKED EXPRESS DELIVERY
(UK only) Delivery timeframes differ and are stated on the product page and at the checkout. Timeframes are estimated. £4.99 per product.*
SATURDAY DELIVERY
(UK only) Delivery on the next available Saturday after the product has been dispatched. £10.95 per product.*
INTERNATIONAL DELIVERY Delivery times for international deliveries vary by zone and are estimated from dispatch. Please see below for more information. The delivery cost is calculated based on the destination, size and the weight of the product. The cost is shown on the relevant product page and on the checkout page.
NON-STANDARD PRODUCT (UK only) Delivery times for non-standard products vary. Please see below for more information. The delivery cost for a non-standard product varies by product. The cost is shown on the relevant product page and on the checkout page.

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